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Elemental Cognition Security

Security you can rely on. Elemental Cognition’s secure enterprise AI platform ensures the safety of your organization’s confidential data every step of the way.

Elemental Cognition Security Policies

Protecting Confidential Information

  • We employ end-to-end encryption for data at rest and in transit.
  • SSL web protocol and user-authenticated logins safeguard end-user communications to our servers. 
  • Advanced Encryption Standard (AES) 256 is used for automatic encryption of client content including in our databases, search indices, and system drives. 
  • Internal controls including SSO, MFA, MDM and background checks limit system access to the right people.

Partnership with Google Cloud for Best-in-Class Security.
We have partnered with Google Cloud to leverage their best-in-class cloud security. 

  • Google Cloud’s industry-leading data centers provide secure and robust infrastructure. 
  • Enhanced protection is provided through Google Cloud Services’ enterprise-grade electronic surveillance and multi-factor access control systems. 
  • Google Cloud’s data centers are manned 24/7 by security professionals, who undergo stringent background checks, and access is strictly privilege-based. 
  • Server access is fortified by multi-factor authentication (MFA), and user access control is managed using Identity Access Management tools over SSL/TLS secured communication sessions. 

For IT and Cybersecurity Professionals
Our commitment to customer data security is underpinned by comprehensive policies, procedures, compliance measures, and training. 

  • Elemental Cognition does not have access to users’ sensitive personal information and access to low risk information like email addresses is controlled. 
  • The Elemental Cognition platform accesses extremely limited user information, such as a user’s business email address and name. 
  • The platform cannot access users’ private information, such as telephone number, birthdate, address, social security number, etc.  
  • Our daily backup policy ensures data recoverability. 
  • We have robust emergency protocols for continuous protection against unforeseen events. 
  • Regular assessment, evaluation, and management of IT risks are part of our security framework. 
  • Our team is extensively trained in information security procedures to mitigate risks. 

Network and Server Security 
The Elemental Cognition network is secured with robust firewalls and encryption. 

  • Servers are protected behind firewalls with restricted ports and are accessible only via HTTPS for handling user requests.

Ongoing Safety Assurance
We conduct frequent tests and audits to maintain and enhance our security standards.

  • Continuous monitoring of the Elemental Cognition system includes logging all access for anomaly detection. 
  • Server-level web service uptime is vigilantly monitored for indications of denial of service attacks or other irregular activities. 
  • Regular third-party security audits and penetration tests ensure the integrity and resilience of the Elemental Cognition system.